Books on Learning Evaluation

There is a wide range of books on learning evaluation available. Here are a selection that we have reviewed, and which can be purchased by following the links.

 

A to G | H to O | P to Z

Developing and Measuring Training the Six Sigma Way: A Business Approach to Training and Development

Islam K | 2006

Islam's book translates the Six Sigma methodologies, tools, and techniques specifically for the design, implementation, and measurement of learning and development programmes.

The author presents tools in a user–friendly and understandable format that is tailored for implementation in the development and measurement of employee learning programs. Step–by–step, Developing and Measuring Training the Six Sigma Way walks the reader through the DMADDI™ process.

 

 

 

The Balanced Scorecard: Translating Strategy into Action

Kaplan R; Norton D | 1996

This seminal work pulls together Kaplan and Norton's original articles on Balanced Scorecard. They demonstrate how senior executives in industries such as banking, oil, insurance, and retailing are using the Balanced Scorecard both to guide current performance and to target future performance. They show how to use measures in four categories: financial performance, customer knowledge, internal business processes, and learning and growth.

The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organisation's strategy. Finally, they walk through the steps that managers in any company can use to build their own Balanced Scorecard.

 

 

Evaluating The ROI From Learning: How to Develop Value-based Training

Kearns P | 2005

This is the most recent book published by the CIPD on learning evaluation. In it, Paul Kearns makes the case for value-based training, providing compelling arguments for baseline measurement and for the primacy of evidence. Along the way, he is critical of Kirkpatrick, Phillips and others, and scathing about “fashionable” ideas like management competences, e-learning and corporate universities.

His provocative and argumentative style means you won’t agree with everything Kearns says, and ironically there is an absence of evidence to support his theories, but this is an excellent read nonetheless.

 

 

Evaluating Training Programs: The Four Levels

Kirkpatrick D; Kirkpatrick J | 2006

This is the closest thing to the original Kirkpatrick book, in which the four levels of the Kirkpatrick model are explained. This practical guide describes how to measure outcomes at each of the four levels.

This update of the classic learning evaluation reference is ideal for those who want to explore the most commonly-used model in greater detail.

 

 

 

 

Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs

Kirkpatrick J; Kirkpatrick D | 2007

This father-and-son collaboration is the companion volume to Evaluating Training Programs and comprises complementary case studies (including Caterpillar, Cisco, PacificCorp and Toyota, among others) on the four Kirkpatrick levels, using seven “keys” for practical application. A bit laboured and repetitive, it benefits from the real life examples.

 

 

 

 

Training on Trial: How Workplace Learning Must Reinvent Itself to Remain Relevant

Kirkpatrick J; Kirkpatrick W | 2010

In the most recent Kirkpatrick book, Wendy and James Kirkpatrick put training in the dock. They argue that in tough economic times the training function has to mount a robust defence to demonstrate its worth. Using a courtroom trial as a metaphor, Training on Trial explores why training fails and puts the business partnership model to work.

Training on Trial provides an application of the Kirkpatrick four-level evaluation model and a range of tips and techniques to put it into practice.

 

 

 

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